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1. How did you hear about Coast Carpet Cleaning?
        If other please indicate:

2. What was the purpose of your cleaning?

3. Was the person who scheduled your cleaning polite and courteous? (1-poor to 5-excellent)

4. Did our staff inform you of all the services provided by Coast Carpet Cleaning?

5. Did our technicians arrive at scheduled time of cleaning?

6. Were our technicians both personally and professionally courteous during our visit to your home? (1-poor to 5-excellent)

7. Was the appearance of our technicians clean and professional? (1-poor to 5-excellent) 

8. Did our technicians place pads under all moved furniture?

9. How long did it take for your carpet to fully dry?

10. How pleased were you with results of you carpet cleaning? (1-poor to 5-excellent) 

11. How pleased were you with your overall experience with Coast Carpet Cleaning? (1-poor to 5-excellent) 

12. Would you recommend Coast Carpet Cleaning to others?

13. Would you like to be on our e-mail list for specials, offers, updates?

14. We sincerely appreciate any written comments you have about our performance, including the names of staff members who were particularly helpful or friendly to you.

Contact Information

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