Choosing a Professional
How do you, as a customer, tell a good carpet cleaner from the bad ones?
Start with You're Business Associates, Friends and Family
Checking with your office associates, friends, and family, is a great way to get started. It’s all about satisfaction. Coast Carpet Cleaning takes pride in the fact that 80% of our customers were from referrals.
Ask for Referrals
Most companies will be glad to give referrals of people they have worked for in the last several weeks. We at Coast Carpet Cleaning offer a referral program. If you refer a friend, family or business associate to us, we will send you a coin worth $10.00 off on your next cleaning, as soon as their work is completed.
Is it Promises or Satisfaction Guaranteed
Beware of any firm that makes excessive promises and gives a firm price over the phone. Remember, phone estimates are just that…estimates. Beware of prices or specials that seem too good to be true – they probably are. Know that the consumer gets what he or she pays for. Qualifying stains in advance is important. This let’s you the customer know what to expect.
At Coast Carpet Cleaning, we believe that knowledge is strength. If we can help educate our customers about health conditions within their offices as well as appearance, then we are able to serve you completely through meeting your individual needs.
Healthy Office Evaluation
Most professional carpet cleaners prefer to see your carpet before they clean so they can answer specific questions or give exact prices. Whenever possible, get an in-office evaluation. Ask questions about the cleaning methods to be used, what is included, and what results you should expect. Ask if the technicians are IICRC certified, and ask if they conform to IICRC Standard S001; Standard Reference Guide for Professional on- location cleaning of Installed Textile Floor Covering Materials. Coast Carpet Cleaning is a certified company with certified technicians. We know the standards set in our industry for maintaining your carpet and upholstery.
Services Offered
IICRC certified truck-mounted hot water extraction. Handle all varieties of carpet. Cleaning includes pre-vacuuming and spotting as well as pre-conditioning all carpets. 
Our technicians will at all times exercise the utmost care in the handling and cleaning of your upholstered furniture. Cleaning includes pre-inspection of all fabric types to ensure proper cleaning. We offer water based and solvent based cleaning as well as dry cleaning. 
On-site cleaning of all area rugs. Please call us for an in office evaluation. 
Soil retardant is designed to repel dry soils and keep them from penetrating carpet or upholstery fibers. Proper carpet/upholstery preparation, dilution of chemical, and application are essential to obtaining the highest level of performance. Nothing will make a carpet bulletproof, but soil retardants offer extra protection. They are a preventive and make maintenance more effective. 
We offer several types of deodorizing for pet, smoke, and general odor control. These can be injected into the area of concern or put into the emulsifier solution and administered to all the carpet throughout your office. 
The use of natural stone and tile has been on the rise over the years. All stone is taken from the earth in the form of raw block. Explosives, large saws and specialized equipment are used to extract the stone form the earth. The stone blocks are then cut into thinner, more easily handled pieces called slabs. The slab itself is then processed, depending on the intended use of the stone. It may be left natural or given a high shine and shipped to a marble fabricator, who will ultimately turn it into a very expensive floor. |